Spinanga Casino Terms & Conditions

These Terms & Conditions explain the rules that apply when you access or use Spinanga Casino. Please read them carefully before creating an account, depositing funds or playing games. By using the website or related services, you confirm that you understand and agree to these terms, together with any other rules or notices displayed on the website.

Spinanga Casino operates under licences issued by the Anjouan Gaming Authority, the Philippine Amusement and Gaming Corporation (PAGCOR), and the Curaçao Gaming Control Board.

1. About these terms

These Terms & Conditions form an agreement between you and the operator of Spinanga Casino. They apply to the website, mobile access, games, promotions, account services and any other services made available through the platform. Additional rules may apply to particular games, payment methods, offers or features. Where additional rules apply, they will be shown before or during use of the relevant service and should be read together with these terms.

The website is intended for adults who are legally permitted to participate in online gambling in the place where they are located. You are responsible for checking the laws that apply to you before accessing the website. If online gambling is not lawful for you, you must not use the service. Access may be restricted in some locations, and the operator may prevent or limit access where required by law or by its internal policies.

You must be at least the minimum legal gambling age applicable to you. You must not allow another person to use your account, and you must not use the service on behalf of someone else. The operator may ask for information or documents to verify your age, identity, location or source of funds. Until checks are completed, access to an account, deposits, withdrawals or gameplay may be delayed, restricted or suspended.

Changes to the terms

These terms may be updated from time to time to reflect changes to the website, services, legal requirements, security processes or business operations. The latest version will be made available on the website, with the applicable effective date where appropriate. You should review the terms regularly. Continuing to use Spinanga Casino after an update means that you accept the revised terms. If you do not agree with a change, you must stop using the service and may close your account in accordance with the account process.

2. Accounts and user responsibilities

You may need to register an account to access certain services. Information supplied during registration must be accurate, complete and kept up to date. You must promptly correct information that becomes inaccurate. An account must normally be registered in your own name and used only for your personal participation. Multiple accounts, false identities, automated registrations and accounts created for another person are not permitted unless expressly authorised.

Keep your username, password and other access details confidential.
Use a strong password and do not share your login information with another person.
Tell the operator promptly if you believe your account has been accessed without permission.
Do not use the website for unlawful activity, fraud, abuse, money laundering or any other prohibited purpose.
Do not interfere with the website, its security, software, communications or other users.
Do not use bots, scripts, automated tools, exploits or technical methods intended to obtain an unfair advantage.
Do not knowingly provide misleading information or attempt to avoid verification controls.

You are responsible for activity carried out through your account unless you have notified the operator of unauthorised access and the operator has had a reasonable opportunity to act. You should log out after using a shared device and take reasonable steps to prevent children or other unauthorised people from accessing gambling services.

Verification, suspension and closure

The operator may carry out checks at registration, during gameplay, before processing transactions or at any other appropriate time. You agree to provide truthful information and reasonable supporting documents when requested. If information cannot be verified, appears inconsistent or raises a security or compliance concern, the operator may suspend, restrict or close the account. This may also occur where you breach these terms, misuse a promotion, use prohibited software, engage in suspicious activity or create a risk to the website or other users.

If your account is closed, you must not open or use another account to bypass the decision. Any remaining balance will be handled in accordance with applicable law, verification requirements and the circumstances leading to the closure. The operator may retain information where necessary for legal, regulatory, security, dispute or responsible gambling purposes.

3. Deposits, withdrawals and game play

You may deposit funds only through payment methods made available on the website and only where you are authorised to use that method. Deposits must be made for genuine recreational play and not for an unlawful purpose. You must not deposit funds obtained through fraud, theft or any other illegal activity. Payment providers may apply their own terms, fees, processing rules or verification requirements.

Before requesting a withdrawal, you may be required to complete identity, payment and account checks. Withdrawals are generally returned through an appropriate verified payment method, subject to availability and applicable rules. The operator may reject, delay or reverse a transaction where information is incomplete, a payment method cannot be verified, a legal or security check is pending, or the transaction appears irregular. You remain responsible for any taxes or other obligations that apply to you.

Games are played using the functionality provided on the website. You are responsible for checking your stake, selected options and available balance before confirming play. Once a game action has been accepted by the system, it may not be cancelled or changed, except where the operator determines that an error, interruption or technical issue affected the result. Game outcomes are determined by the relevant game system and the applicable game rules.

Errors, interruptions and fair use

The operator aims to keep the website available and accurate but does not promise that access will always be uninterrupted, timely or free from faults. Maintenance, technical problems, telecommunications failures, device issues, cyber incidents or events outside reasonable control may affect the service. If a technical error affects a game, account balance, transaction or result, the operator may correct the error and take reasonable steps to restore the affected position.

You must not exploit an obvious error or use the website in a way that places an unreasonable burden on its systems. Where funds, credits, winnings or other benefits are provided because of an error, the operator may correct the account and recover or cancel the affected amount, subject to applicable law. Concerns about a transaction or game result should be raised through the support channel made available on the website.

Promotions and bonuses

Promotions, bonuses, rewards and competitions may have separate conditions. Those conditions may include eligibility rules, expiry dates, wagering or play requirements, game restrictions, maximum values, withdrawal rules and other limitations. You should read the specific promotion terms before accepting or using an offer. If promotion terms conflict with these general terms, the specific promotion terms apply to that promotion to the extent of the conflict.

The operator may amend, withdraw or refuse a promotion where permitted, including where an offer has been used unfairly, obtained in error, claimed through multiple accounts or accessed in breach of its conditions. Promotional activity must not be used to disguise unlawful transactions, abuse payment systems or avoid responsible gambling controls.

4. Responsible gambling, privacy and general legal terms

Gambling should be treated as entertainment, not as a way to earn money or recover losses. Set personal limits before you play and only use money you can afford to lose. Take regular breaks, avoid gambling when upset or under the influence of alcohol or other substances, and never chase losses. If gambling stops being enjoyable or begins affecting your finances, relationships, work or wellbeing, stop playing and seek support from an appropriate Australian gambling support service.

Use available deposit, spending, loss, session or cooling-off controls where offered.
Consider self-exclusion if you need a longer break from gambling.
Do not borrow money or sell possessions to fund gambling.
Do not gamble to repay debts or solve financial problems.
Ask a trusted person or qualified support professional for help if gambling feels difficult to control.
Contact the operator through the support options shown on the website if you need help with responsible gambling tools.

Privacy and communications

Personal information is handled in accordance with the Spinanga Casino Privacy Policy and applicable privacy requirements. Information may be collected and used to provide services, manage accounts, process payments, verify identity, prevent fraud, meet legal obligations, improve the website and support responsible gambling. You should read the Privacy Policy to understand how information is collected, stored, used and disclosed.

By using the service, you agree that the operator may send service-related notices about your account, transactions, security, verification and changes to the website. Marketing communications are subject to applicable law and may include an option to withdraw consent or unsubscribe where required.

Liability, disputes and governing requirements

To the extent permitted by law, you use the website at your own risk. The operator is not responsible for loss caused by your failure to protect account details, misuse of the service, inaccurate information, unsupported devices, connectivity problems or events outside its reasonable control. Nothing in these terms excludes or limits a right, guarantee or remedy that cannot lawfully be excluded or limited under Australian law.

If you have a question or complaint, please use the contact or support process displayed on the website and provide enough information for the matter to be reviewed. You should keep relevant transaction details and correspondence. Complaints will be considered in accordance with the operator's applicable procedures and legal obligations.

These terms are intended to be read consistently with applicable Australian laws and any mandatory requirements applying to the service. If a court or authorised body finds a provision invalid or unenforceable, the remaining provisions will continue to operate to the extent permitted. A failure to enforce a provision immediately does not mean that the provision has been waived. The current version of these Terms & Conditions applies from the date shown on the website.